1 of 1 Performance Monitoring Jobs in High Wycombe

customers including Digital Risk Protection, Brand Protection and Dark Web Monitoring. You will set up services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver … Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance delivery processes and implement ...