2 of 2 ServiceNow Jobs in High Wycombe

with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯

efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯