2nd Line Support Analyst - MSP Enhanced DBS
- Hiring Organisation
- vertex-it-solutions
- Location
- High Wycombe, Buckinghamshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £180 - £190 per day
Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed ...