6 of 6 Incident Analyst Jobs in the Highlands

Incident Analyst x6 Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Incident Analyst to join a fast-paced IT Operations team, providing … operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

About the job you’re consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained, and shared … improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing, and continual ...

Capgemini in the UK is seeking a Security Incident Management Analyst to detect, investigate, and respond to threats across government and commercial clients. You’ll monitor security systems, log incidents, and ensure tool health, collaborating with analysts and support teams to drive continuous improvement. The role ...

LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering As a Senior Out of Hours Analyst, you will provide senior operational control across the Out of Hours service, with primary accountability for Monitoring and Event Management, Incident Management and escalation management. … Coordinate with technical teams, suppliers and stakeholders to support the effective management, escalation and resolution of incidents and service disruptions. Maintain accurate event and incident records, provide timely updates, and ensure effective handovers to support continuity of service across shifts. Support the prioritisation and progression of operational activity, helping ...

Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires strong ...

known as Disclosure and Barring Service). This role is 5 days onsite in Preston and is on shift. Your role As a Security Incident Management Analyst, your mission is to detect, investigate, and... you’ll: Monitor security systems for suspicious activity and emerging threats. Log and escape … incidents using our incident management platform. Ensure the health and performance of monitoring tools. Collaborate with other analysts and support teams during investigations. Document findings clearly and contribute to continuous improvement. Help produce regular service reports and insights. You can bring your whole self to work. At Capgemini building ...