Identity and Access Management (IAM) Engineer
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Inverness, Inverness-Shire, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £400 - £450 per day
support for enterprise Identity and Access Management services across cloud, hybrid, and on-premise environments. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and service improvement to ensure IAM services meet defined SLAs and KPIs. Key Responsibilities * Provide L2-L3 operational support across IAM platforms … contribute to problem management and continual service improvement. * Monitor IAM services, integrations, and connectors to maintain availability and performance. * Respond to alerts from security monitoring tools and prevent SLA breaches. * Produce operational and ad hoc IAM reporting, including SLA and KPI metrics. * Support audit, compliance, and security ...