seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies Windows 7 & Windows10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting Experience more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … upgrades on systems ensure longevity; Works with procurement staff purchase hardware and software. Assesses functional needs determine specifications for purchases; Orders computer supplies. Windows 7 & Windows10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting At more »
components Various IT projects including company intranet and new system implementation Basic level network infrastructure support and management Management of Active Directory, Exchange, Windows10/11 and Office365. With 3rd line escalation when required. IT supplier related activities e.g., Procurement Personal Requirements: Attention to detail more »
