CLIENT SERVICES MANAGER (CUSTOMER SUCCESS/CUSTOMER EXPERIENCE)
- Hiring Organisation
- Epoq Group Ltd
- Location
- Hinckley, Leicestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £33,000 - £45,000 per annum
client services team are the day-to-day face of the company to a growing number of insurers in the US and UK. Their job is to be the first point of contact for our clients; managing change requests, organising review meetings with senior client contacts, helping clients … generally ensuring we do everything we can to retain clients. The role is about keeping our clients happy. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. We are looking for someone who is exceptionally ...