1 of 1 Customer Requirements Jobs in Hockley

Halo ITSM Administrator (Hockley)

Location
Hockley, England, United Kingdom
organisation. In this role, you'll act as the day-to-day product owner for Halo PSA, ensuring the platform effectively supports service delivery, customer requirements, reporting, data quality, and user experience. You'll be responsible for the administration, configuration, governance, and continual improvement of the platform, working … teams, technical colleagues, customers, and suppliers, you'll help optimise key service management processes including incident, request, problem, change, project, asset, knowledge, contract, and customer portal management. We're looking for someone who combines strong technical and analytical skills with a customer-focused mindset. You'll be comfortable ...