L2 IT Support Engineer
- Hiring Organisation
- FryerMiles Recruitment
- Location
- Hook, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £38,000 per annum
successful candidate will be responsible for handling escalations and troubleshoot issues across hardware and software. Key Responsibilities include: Provide technical support to users on Windows and MacOS platforms Act as an escalation point for unresolved 1 st Line issues Support the deployment of software updates and patches Manage Intune … capabilities such as device compliance, application deployment, and conditional access policies. Diagnose and resolve issues across multiple endpoints (Windows/macOS) and mobile devices Administer data backup/restores Maintain and update support documentation Confident when liaising with suppliers and customers Occasional after-hours support for voice/network ...