IT Operations Support Engineer
- Location
- Horsham, England, United Kingdom
resolution of incidents and service requests. Investigate, diagnose and resolve infrastructure, application and end-user computing issues within agreed service levels. Support and administer Microsoft 365, Active Directory and associated enterprise technologies. Monitor system health, availability, performance and capacity across technology services. Administer user accounts, permissions and access controls … operational activities. The knowledge, experience and qualifications you need Experience working in an IT Operations, Infrastructure, Systems Administration or Technical Support role. Experience supporting Microsoft technologies, including Microsoft 365 and Active Directory. Experience working within an IT Service Management environment, managing incidents, requests and changes. Strong troubleshooting ...