IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills More ❯
escalation assistance. Work closely with clients to gather requirements and implement solutions. Maintain documentation and contribute to service improvements. About You: Strong experience in an MSP environment. Confident with Windows Server, Azure, M365. Heavy networking, and virtualization (VMware/Hyper-V). Excellent problem-solving and communication skills. Full UK driving licence. If you're a proactive engineer who More ❯
continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience in an MSP or similar fast-paced IT environment. Strong knowledge of Windows Server, Microsoft 365, Azure, networking, and virtualisation. Experience with backup, security, and monitoring tools. Excellent troubleshooting, communication, and client service skills. Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco) desirable. More ❯
covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What s on Offer: Salary up More ❯
covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What’s on Offer: Salary up More ❯
across client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft 365, Windows Server, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and on-premise infrastructure projects, including migrations and upgrades. Maintain … smooth project delivery. Skills & Experience Required Proven experience at a 2nd line IT support level , ideally within an MSP or IT services environment. Knowledge of Microsoft technologies (Office 365, Windows Server, Active Directory) and networking fundamentals. Hands-on experience with desktop, server, and network hardware. Ability to troubleshoot and resolve technical issues efficiently. Good communication skills, with the ability More ❯
