Service Desk Engineer
Huntingdon, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nextech
days per week in our office. What we're looking for: Must Haves: * Experience working for an MSP or fast-paced IT service desk environment* Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)* Basic understanding of networking concepts (e.g., DNS, DHCP, VPN)* Familiarity with Windows operating systems and common desktop support tasks* Excellent communication skills with … a customer-first mindset* Ability to work under pressure and manage multiple priorities* Strong problem-solving skills and a willingness to learn and manage competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask … ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could be the next opportunity for you. Apply today or send your CV to More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
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