2nd Line IT Support Technician
- Hiring Organisation
- Get Staffed Online Recruitment Limited
- Location
- Ilkley, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £36,500 per annum
escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support Microsoft 365, including user management, migrations, Intune, Entra, and Defender. Troubleshoot and maintain Windows Server environments, including Active Directory, DNS, and Group Policy. Support … their professional development. Progress towards 3rd line responsibilities as skills develop. Skills and Experience Essential: Minimum 2 years of MSP experience. Strong knowledge of Microsoft 365, Windows Server, and networking. Experience with PSA and RMM tools, including HaloPSA and Datto RMM. Microsoft or CompTIA certifications (A+, Network+, Security+ ...