2 of 2 Remote/Hybrid Analytical Skills Jobs in Inverness

Incident & Knowledge Analyst

Location
Inverness, Scotland, United Kingdom
inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in Incident Management, Knowledge Management, Service Management, or Service Integration within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance … good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills, with the ability to create and maintain high-quality knowledge articles, support documentation, and management information.Excellent stakeholder management skills ...

Security Command Centre - Onsite and On Shift (Security Incident Management Analyst)

Location
Inverness, Scotland, United Kingdom
part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience A background in IT or cybersecurity (or a strong desire to grow in this field). Analytical thinking and a problem-solving … mindset. Familiarity with incident, problem, or change management. Understanding of security principles and best practices. Strong communication and multitasking skills. Nice-to-Have Skills: Experience with SIEM tools (e.g., QRadar, Splunk, Microsoft Sentinel). Knowledge of TCP/IP and common cyber threats (phishing, malware, DDoS). Certifications like ...