3 of 3 Remote/Hybrid Incident Analyst Jobs in Inverness

Incident & Knowledge Analyst

Location
Inverness, Scotland, United Kingdom
About the job you’re consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained, and shared … improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing, and continual ...

Hybrid Incident & Knowledge Analyst: Elevate Resolution

Location
Inverness, Scotland, United Kingdom
Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires strong ...

Security Command Centre - Onsite and On Shift (Security Incident Management Analyst)

Location
Inverness, Scotland, United Kingdom
known as Disclosure and Barring Service). This role is 5 days onsite in Preston and is on shift. Your role As a Security Incident Management Analyst, your mission is to detect, investigate, and... you’ll: Monitor security systems for suspicious activity and emerging threats. Log and escape … incidents using our incident management platform. Ensure the health and performance of monitoring tools. Collaborate with other analysts and support teams during investigations. Document findings clearly and contribute to continuous improvement. Help produce regular service reports and insights. You can bring your whole self to work. At Capgemini building ...