5 of 5 Remote/Hybrid Incident Management Jobs in Inverness

Team Leader

Location
Inverness, Scotland, United Kingdom
About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective ...

Incident & Knowledge Analyst

Location
Inverness, Scotland, United Kingdom
About the job you’re consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained … shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing ...

Security Command Centre - Onsite and On Shift (Security Incident Management Analyst)

Location
Inverness, Scotland, United Kingdom
known as Disclosure and Barring Service). This role is 5 days onsite in Preston and is on shift. Your role As a Security Incident Management Analyst, your mission is to detect, investigate, and... you’ll: Monitor security systems for suspicious activity and emerging threats. Log and escape … incidents using our incident management platform. Ensure the health and performance of monitoring tools. Collaborate with other analysts and support teams during investigations. Document findings clearly and contribute to continuous improvement. Help produce regular service reports and insights. You can bring your whole self to work. At Capgemini ...

SIAM Incident Leader: Multi-Supplier Governance

Location
Inverness, Scotland, United Kingdom
Capgemini UK is seeking an experienced SIAM Incident Management Team Leader to coordinate incident management across a multi-supplier environment, guiding the team and ensuring timely service restoration. The role blends office, client site, and home working within a hybrid model and requires security clearance checks ...

Hybrid Incident & Knowledge Analyst: Elevate Resolution

Location
Inverness, Scotland, United Kingdom
Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires ...