Technical Service Delivery Manager
Ipswich, England, United Kingdom
Clarksons
a plus. Service Management: Deep understanding of ITIL frameworks and best practices. ITIL certification is desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certification is an advantage. Business Analysis: Ability to translate business requirements into technical solutions and vice versa. Experience with process mapping, documentation, and gap analysis. Problem Solving More ❯
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