configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and More ❯
Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most A genuine … work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most A genuine … work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
environment to the latest version, Omnissa Horizon. The role involves planning and executing the upgrade of VMware ESXi and vCenter components as necessary, optimisation, DEM, updating VDI clients to Windows 11 with the latest Microsoft Office suite, and implementing CIS Level 2 hardening across the environment. This project will be conducted in a secure, offline setting.? Key Responsibilities: Review … latest Omnissa Horizon, ensuring compatibility and minimal downtime; AppVolumes; DEM etc. Upgrade VMware ESXi and vCenter components if required to support the new Horizon version. Update VDI clients to Windows 11 and install the latest version of Microsoft Office. Ensure DEM is correctly configured and working. Implement CIS Level 2 hardening for VMware Horizon, Windows 11 VDIs, and … as needed. Support operations in installing and configure latest version. Perform system and application testing to confirm performance and functionality. VDI Client Update Phase: Upgrade all VDI clients to Windows 11. Install the latest version of Microsoft Office on all VDI clients. Verify application and system functionality post-upgrade. Security Hardening Phase: Apply CIS Level 2 benchmarks to VMware More ❯
environment to the latest version, Omnissa Horizon. The role involves planning and executing the upgrade of VMware ESXi and vCenter components as necessary, optimisation, DEM, updating VDI clients to Windows 11 with the latest Microsoft Office suite, and implementing CIS Level 2 hardening across the environment. This project will be conducted in a secure, offline setting. Key Responsibilities: * Review … latest Omnissa Horizon, ensuring compatibility and minimal downtime; AppVolumes; DEM etc. * Upgrade VMware ESXi and vCenter components if required to support the new Horizon version. * Update VDI clients to Windows 11 and install the latest version of Microsoft Office. * Ensure DEM is correctly configured and working. * Implement CIS Level 2 hardening for VMware Horizon, Windows 11 VDIs, and … operations in installing and configure latest version. o Perform system and application testing to confirm performance and functionality. 5. VDI Client Update Phase: o Upgrade all VDI clients to Windows 11. o Install the latest version of Microsoft Office on all VDI clients. o Verify application and system functionality post-upgrade. 6. Security Hardening Phase: o Apply CIS Level More ❯
environment to the latest version, Omnissa Horizon. The role involves planning and executing the upgrade of VMware ESXi and vCenter components as necessary, optimisation, DEM, updating VDI clients to Windows 11 with the latest Microsoft Office suite, and implementing CIS Level 2 hardening across the environment. This project will be conducted in a secure, offline setting.? Key Responsibilities: Review … latest Omnissa Horizon, ensuring compatibility and minimal downtime; AppVolumes; DEM etc. Upgrade VMware ESXi and vCenter components if required to support the new Horizon version. Update VDI clients to Windows 11 and install the latest version of Microsoft Office. Ensure DEM is correctly configured and working. Implement CIS Level 2 hardening for VMware Horizon, Windows 11 VDIs, and More ❯
environment to the latest version, Omnissa Horizon. The role involves planning and executing the upgrade of VMware ESXi and vCenter components as necessary, optimisation, DEM, updating VDI clients to Windows 11 with the latest Microsoft Office suite, and implementing CIS Level 2 hardening across the environment. This project will be conducted in a secure, offline setting.? Key Responsibilities: Review … latest Omnissa Horizon, ensuring compatibility and minimal downtime; AppVolumes; DEM etc. Upgrade VMware ESXi and vCenter components if required to support the new Horizon version. Update VDI clients to Windows 11 and install the latest version of Microsoft Office. Ensure DEM is correctly configured and working. Implement CIS Level 2 hardening for VMware Horizon, Windows 11 VDIs, and More ❯
Job Title: IT Programme Manager Contract Type: Contract, Inside IR35 Contract Length: 6 months (Dec - May) Location: 3 days on-site in Ipswich We are seeking an IT Programme Manager with proven delivery leadership across complex, multi-year transformations within More ❯
