1 of 1 Knowledge Management Jobs in Jersey

models Defining support ownership, escalation routes and operational responsibilities Supporting service acceptance and transition into BAU Producing and maintaining support documentation, operational procedures and knowledge material Coordinating knowledge transfer between project, technical, supplier and support teams Working with internal teams and third-party suppliers to resolve transition … support issues Supporting application lifecycle management and ongoing operational stability Identifying gaps in support readiness and ensuring appropriate actions are completed prior to transition Engaging with users and stakeholders to ensure support arrangements meet operational requirements Contributing to continuous improvement across service transition and application support processes Essential Experience ...