Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Sanderson
sure new services are embedded and supported effectively. Contribute to a culture of continuous improvement, collaboration, and accountability across IT and business teams. About you Strong background in ITServiceManagement (end-to-end lifecycle). Experience running or overseeing Service Desk/Desktop Support functions. Skilled in incident and problem management, with a proven record of handling escalations. Knowledge More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
with knowledge of ISO20000-1 standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and managing ITSM platforms. Skilled in managing services through SLAs, XLAs, and KPIs. Evidence of building or scaling a customer service department or offering from the ground up. Empathetic, professional, and operationally disciplined More ❯
Chatham, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
and TDA forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in ITServiceManagement (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior More ❯
