2nd Line Technical Support Engineer - Hybrid
- Hiring Organisation
- vertex-it-solutions
- Location
- Bexleyheath, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 - £42,000 per annum
seeking a technically strong, customer-focused 2nd Line Technical Support Analyst to join a busy team orientated IT support team, providing technical support and infrastructure management to a diverse client base. This is an excellent opportunity for someone with broad technical knowledge who enjoys troubleshooting complex issues, taking … particularly encouraged to apply. Key Responsibilities Take ownership of escalated 1st Line tickets and resolve complex technical issues. Support and maintain customer IT infrastructure, cloud environments and networks. Administer Microsoft 365, Azure, Intune, Entra ID and Active Directory. Troubleshoot Windows Server, desktop, networking and firewall issues. Monitor server ...