9 of 9 Remote/Hybrid Microsoft 365 Jobs in Kent

ticketing system. Providing remote first-line technical support to customers using telephone and remote-access tools. Diagnosing and resolving common hardware, software, Microsoft 365, printing, and connectivity issues. Managing support tickets in accordance with agreed service levels and company procedures. Escalating incidents and service requests … progress of support requests. Creating, updating, and maintaining accurate ticket notes, technical documentation, and knowledge base articles. Assisting with user account administration, password resets, Microsoft 365 administration tasks, and endpoint support. Supporting the onboarding and offboarding of users in accordance with company procedures. Identifying recurring issues ...

Project Manager - Microsoft Dynamics 365 CRM & Business Central Remote PositionFull Time The Opportunity An established Microsoft-focused technology consultancy is looking to appoint an experienced Project Manager to oversee the successful delivery of Dynamics 365 CRM and Business Central implementation projects. This position offers … contributing ideas, lessons learned and enhancements to delivery processes and methodologies. About You You'll be an experienced Project Manager with a background delivering Microsoft business application projects in a consultancy or customer-facing environment. You'll ideally have: Demonstrable experience delivering Microsoft Dynamics 365 ...

days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////Essential experience and skills: Proven experience with Microsoft 365 and Azure , including Intune and Entra Strong understanding of End User Compute environments Experience supporting Windows 10 and Windows 11 devices … scale Confident working in Hybrid Active Directory environments A good general understanding of IT security best practice Desirable experience: Microsoft Endpoint Manager (SCCM), task sequences, application packaging, and device management Public sector or large enterprise environments (5,000+ users) Microsoft Windows Server technologies AD, Group Policy, DNS, DHCP ...

infrastructure improvements that make a real difference. Beyond day-to-day support, you'll have the opportunity to get involved in cyber security initiatives, Microsoft 365 projects, cloud technologies, infrastructure upgrades, and technical improvement projects , allowing you to continually expand your technical skillset. The business actively encourages … opportunities to develop your career, this is a fantastic opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, switching, routing, and firewalls Strong troubleshooting and problem-solving skills ...

more than traditional IT support. Youll work across a diverse range of client environments, resolving escalated technical issues while developing your knowledge across Microsoft 365, Windows Server, networking, cloud infrastructure, and cyber security technologies . Youll also have the opportunity to get involved with infrastructure improvements, cloud … technical development is taken seriously, this is an excellent opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, and firewalls Interest or experience in Cloud Infrastructure Strong troubleshooting ...

modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge : Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory/Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile … Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware ...

Used to providing a high level of technical support to a range of clients Windows Server 2012 – 2022 Windows Desktop 7/11 Office 365 knowledge Networking ability – DNS/Routing/Switching VMware Azure Active Directory This is an excellent opportunity for a 2nd Line Engineer ...

using CRM, service management, and reporting platforms.DesirableCTS certification.ITIL Foundation or higher.PMP, PRINCE2, or equivalent certification.Experience within AV Managed Services or Systems Integration environments.Knowledge of Microsoft 365 collaboration technologies.Key Performance IndicatorsSuccess in this role will be measured through:Customer Satisfaction (CSAT) and Net Promoter Score (NPS).Customer retention ...

event account management Strong commercial awareness and relationship-building skills Excellent organisational and communication abilities Confident working with senior stakeholders Experience using CRM systems, Microsoft 365 and event platforms High attention to detail and ability to manage multiple priorities Morgan Jones is committed to creating a diverse ...