4 of 4 Remote/Hybrid Office-365 Jobs in Kent

solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. iManage ...

priorities simultaneously. Commercial awareness, including experience managing project budgets, forecasts and scope changes. Experience using Microsoft collaboration and project delivery tools such as Microsoft 365, Azure DevOps or Power Platform. A recognised project management qualification such as PRINCE2, APM or PMI would be advantageous. What's on Offer Opportunity ...

week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////Essential experience and skills: Proven experience with Microsoft 365 and Azure , including Intune and Entra Strong understanding of End User Compute environments Experience supporting Windows 10 and Windows 11 devices at scale Confident working … Public sector or large enterprise environments (5,000+ users) Microsoft Windows Server technologies AD, Group Policy, DNS, DHCP, RDS Exchange Online and broader Microsoft 365 services Networking fundamentals including VLANs, routing, and WiFi Familiarity with Sophos, Meraki, or Ubiquiti technologies We value candidates with AI literacy individuals ...

ticketing system. Providing remote first-line technical support to customers using telephone and remote-access tools. Diagnosing and resolving common hardware, software, Microsoft 365, printing, and connectivity issues. Managing support tickets in accordance with agreed service levels and company procedures. Escalating incidents and service requests to 2nd Line Technicians … support requests. Creating, updating, and maintaining accurate ticket notes, technical documentation, and knowledge base articles. Assisting with user account administration, password resets, Microsoft 365 administration tasks, and endpoint support. Supporting the onboarding and offboarding of users in accordance with company procedures. Identifying recurring issues and providing feedback to help ...