Level 3 Helpdesk Technician
Maidstone, Kent, South East, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Apogee Corporation**
new challenges Good understanding of solution architecture (load balancing, server queue distribution) Strong knowledge of basic network terms and topology (router, IP addressing, DNS, SMTP, SNMP, IPV4, SMB, WAN, VPN) Able to troubleshoot advanced features of solutions like PaperCut, Equitrac, SafeQ/SafeCom (e.g., Clustering/HA) Competent in Windows and Mac OS Able to research unfamiliar queries logically Strong More ❯
Employment Type: Permanent, Work From Home
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