confidence under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 Windows Server (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of issues and see them More ❯
Bromley, Kent, England, United Kingdom Hybrid/Remote Options
Excelcare Holdings
While prior support experience and exposure to the IT office environment are beneficial, we welcome recent school leavers with a strong interest in IT. A basic understanding of MicrosoftWindows OS, Microsoft Office, related applications, and computer hardware is desirable. Excellent communication skills are essential. Possess strong customer-facing abilities and an approachable personality to connect with our user More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid/Remote Options
Proactive Appointments
Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations More ❯
