1 of 1 Analytical Skills Jobs in King's Lynn

processes. Work closely with Service Coordinators to manage ticket progression and client communication. Contribute to knowledge base articles, documentation and continuous service improvement initiatives. Skills & Experience A minimum of three years' experience working within an MSP, Service Desk or IT Support environment. Strong knowledge of Microsoft 365 administration … environments. Understanding of TCP/IP networking, switching, routing and wireless technologies. Experience supporting firewalls, routers, switches and wireless networking infrastructure. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience working within structured operational processes and documentation standards. A positive, reliable and professional approach to customer ...