2 of 2 Remote/Hybrid SaaS Jobs in Kingston Upon Thames

Help Desk Manager/SaaS/Application Specialist required by a 20-strong media tech SAAS company based in Kingston upon Thames, paying up to £50k, it is a hybrid role: 3 days in the office This role involves taking ownership of user support for a proprietary SaaS application, alongside … specialist when issues arise as well as building excellent relationships with internal and external customers Key Responsibilities: Application Mastery: Learn and support a bespoke SaaS application, becoming the internal subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload ...

comfortable presenting project status, risks, dependencies and recommendations to senior stakeholders and governance forums. Responsibilities Own end-to-end delivery of business systems and SaaS implementation projects. Manage detailed project plans, milestones, budgets, resources, risks, issues and dependencies. Coordinate internal business teams, IT, SMEs, third-party suppliers and implementation partners. … successfully into BAU. Support improvements to project delivery processes, governance and reporting. Experience required Strong experience as an IT Project Manager delivering business systems, SaaS or enterprise application implementations. Personally managed projects through the full lifecycle from planning and mobilisation through testing, cutover, go-live and BAU handover. Strong supplier ...