ServiceNow Senior Business Analyst - CGEMJP
Knutsford, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Experis - ManpowerGroup
/Summary: Overall purpose of role Business Analyst responsible for capturing & defining business requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for enhancement requests … respective ownership throughout the project lifecycle Ongoing involvement in continuous improvement of operating process and toolset enhancement Conversant with Agile methods including SCRUM Stakeholder Management and Leadership: Holds working knowledge in concepts and practices of Leadership Develops basic presentations to influence others Contributes to and encourages ideas; builds on … types of risks/issues and where project dependencies exist; maintains simple RAID Can engage with stakeholders of relevant business areas and take decisions Risk and Control: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework More ❯
Employment Type: Permanent
Salary: GBP Annual
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