2 of 2 AWS Certified Solutions Architect Jobs in Lanarkshire

I am working with an end client based in Glasgow who need a AWS engineer to join a 6 month contract.Rate- £300 per dayWorking - 2x a week in Glasgow officeIR35 - OutsideDuration - 6 months Required Technical Skills - Deep expertise in Amazon Connect, AWS architecture, and enterprise telephony. - Strong understanding of voice network infrastructure and SIP routing. - Experience with high … certification or equivalent process knowledge. Experience - 7+ years of experience in enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯

Pega and third-party tools. - Monitor system performance and conduct root cause analysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. Required Technical Skills - Hands-on experience with Amazon Connect, SIP trunking, and telephony protocols. - Knowledge of AWS services and contact center architecture. - Experience … equivalent process knowledge. Experience - 3–5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced Configuration - AWS Certified Solutions Architect – Associate Working Conditions - Standard business hours with on-call rotation for high-priority incidents. - Participation in go-live and early life support activities More ❯