Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
We're working with a large scale organisation in Glasgow currently going through an ambitious digital transformation - modernising their infrastructure estate and moving from a heavily onprem setup to a more scalable, cloud first model. As part of this evolution More ❯
. Strong understanding of IT operations, security best practices, and end-user support. Ability to manage IT projects, vendors, and internal stakeholders. Solid knowledge of Windows Server, ActiveDirectory, networking (TCP/IP, DNS, DHCP), and backup solutions. Familiarity with modern cloud tools and services, including SaaS, IaaS, and hybrid models. Excellent communication, problem-solving, and More ❯
and Office 365Understanding of basic networking (IP Addressing, DNS, DHCP) Experience using ticketing systems (eg, ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity with ActiveDirectory (eg, password resets, account unlocks) Remote support tools knowledge (eg, TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email More ❯
our IT architecture. Additionally, you will be responsible for maintaining thorough documentation and inventory, as well as managing relationships with third-party vendors. Windows Server, Rocky Linux 9 ActiveDirectory, Group Policy, Azure Dell Data Protection Suite, AWS Backup Strong planning and prioritization abilities Willingness to travel and take on ad-hoc responsibilities You ll be More ❯