IT Apprentice
- Hiring Organisation
- QA
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £16,432 per annum
first-line IT support for hardware and software queries raised through our IT Help Desk Support users on key systems including ERP, Office 365, Azure, Intune, CRM, SharePoint, FSM, VPN, telephone systems, mobile devices and printing Keep users updated and ensure all helpdesk tickets are resolved or escalated efficiently … phone systems Assist with backup management—monitoring logs, updating records and escalating issues Manage user accounts across systems such as Active Directory, Azure Entra ID, Office 365 and others, including account closure and mailbox archiving You’ll be supported every step of the way by experienced IT professionals ...