4 of 4 Change Control Jobs in Lanarkshire

global intranet. MICROSOFT TEAMS Assign and manage Teams Phone numbers. Support and troubleshoot Teams Meeting Room devices. MICROSOFT PURVIEW Assist with eDiscovery, content searches, and compliance-related requests. GOVERNANCE & CHANGE MANAGEMENT Adhere to ITIL-aligned change management processes. Document configurations, procedures, and knowledge base articles. Assist in audits and compliance reviews related to M365 services. Comply with all … accountabilities: Service Delivery: Timely resolution of Microsoft 365-related support tickets in line with agreed SLAs. Platform Health: Completion of regular tenant hygiene tasks and proactive identification of issues. Change Management: Adherence to change control procedures with minimal disruption to services. User Enablement: Support for onboarding/offboarding processes and contribution to user adoption of M365 tools. … Detail: Maintains high standards in tenant hygiene, configuration accuracy, and compliance-related tasks. Collaboration and Communication: Works effectively with local IT teams and stakeholders to ensure consistent service delivery. Change Management and Governance: Follows structured change control processes and contributes to a secure, well-governed M365 environment. Continuous Improvement: Proactively identifies opportunities to enhance service delivery, user More ❯

organisational procedures, governance, and delivery standards. Manage contract closure, handover, and post-delivery obligations, including maintenance agreements. Develop and track project schedules, milestones, and key decision points. Establish and control budgets, drawdown schedules, and change control mechanisms. Apply proactive risk management to identify and mitigate project risks. Manage configuration control and ensure rigorous documentation of changes. More ❯

plans, RAID logs, and delivery milestones. Coordinate internal teams, vendors, and third parties to ensure seamless execution of project tasks. Manage day-to-day project operations including status reporting, change control, issue resolution, and escalation. Build strong working relationships with stakeholders, maintaining transparency on progress, risks, and dependencies. Support procurement and contract activities, including vendor onboarding and service More ❯

ll lead the global network team, providing coaching and direction while ensuring consistent operations across regions and time zones. You'll drive network improvement initiatives, ensure robust documentation and change control processes, and play a key role in strategic technology projects. Your day to day responsibilities will blend team leadership, service assurance, vendor governance, and architectural oversight, all More ❯