the service desk tickets and to ensure requests are responded to within agreed SLAs. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS/DHCP knowledge. **Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week More ❯
service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in network infrastructure management , ideally in a global or multi-site organization. Strong hands-on knowledge of Cisco , Firewalls , LAN/WAN , Wi-Fi , load balancers , and cloud-connected environments. Experience delivering or managing SD-WAN implementations. Ability to balance BAU and project-based work in a More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
Proven experience managing IT teams and delivering technology strategy in a complex environment. ** Strong technical background across Microsoft technologies, networking, and unified communications. ** Experience with telephony platforms (e.g. Avaya, Cisco, Genesys, or similar) would be highly advantageous. ** Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. ** Excellent supplier management and contract governance experience. ** Strong communicator and More ❯
region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM More ❯
enable business efficiency and growth. What we’re looking for: 10+ years in IT, with 5+ in leadership (Infastructure/Cyber/Security) Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.). Strong knowledge of cloud/on-prem infrastructure & security frameworks. Proven ability to manage projects, suppliers, and stakeholders. A confident leader with excellent communication skills. Ready More ❯
You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience with the following is highly desirable: Security: Cisco (LAN/WAN/WLAN/Telephony), Fortinet (WAN/SD-WAN), Check Point, Palo Alto, Infoblox (DHCP & DNS), Bluecoat, Zscaler Load Balancing & Proxies: Citrix NetScaler or similar Tools … provide excellent service throughout the client journey. Eagerness to stay current with emerging technologies and best practices. Fast learner with a proactive attitude. Qualifications & Requirements Relevant IT certifications (e.g., Cisco CCNA+, Fortinet FCA+, Check Point CCSA+) Hold or be willing to complete BS7858 clearance Valid UK Driving Licence (travel required) This is an excellent opportunity to be part of More ❯
Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best More ❯
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. More ❯
Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The More ❯