2nd Line Technical Support Analyst
- Hiring Organisation
- Arnold Clark
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
coordinating with third parties Problem management: The role involves troubleshooting and problem-solving in a Windows environment Network support: You will understand LAN / WAN technologies and perform tasks like TCP / IP, VPN and ethernet troubleshooting Knowledge management: This role includes … delivery focus and customer satisfaction, including mentoring and training first line support staff Configuration management: The role involves handling Active Directory and user / group management Infrastructure operations: This role requires provisioning, deploying, configuring and optimising technology infrastructure, including physical, virtual and cloud environments Knowledge and experience Over ...