3 of 3 Remote Client Onboarding Jobs in Lancashire

cross-departmental coordination. Resolve post-sale customer queries and issues through phone and email. Manage documentation such as new line forms, quotations, and customer-specific templates. Assist in onboarding new customers and updating existing customer processes. Participate in system and process improvement initiatives, including input into ERP implementation projects. Act as the liaison between sales support and other More ❯

receive timely, high-quality implementations and that the entire business runs efficiently and at scale. You will lead the Professional Services function, including project delivery, onboarding, and client-facing implementation teams. In parallel, you will work cross-functionally to optimise internal processes, systems, and business operations ensuring that we scale sustainably and deliver exceptional outcomes for both … scalable delivery frameworks, playbooks, and templates to support repeatable and consistent project execution Embed KPIs to monitor delivery quality, customer satisfaction, and resource utilisation Partner closely with Sales and Client Success to ensure smooth handovers, project scoping, and early value delivery Operational Excellence Evaluate and optimise end-to-end internal processes across departments (e.g., Sales, Support, Product, R&D … experience 10+ years of experience in professional services and delivery 7+ years of experience in a leadership role Proven record of developing and implementing successful delivery processes and driving client satisfaction Excellent interpersonal and communication skills Exceptional business acumen, strategic thinking, organisational, and leadership skills About Us Onefile is the leading learner management platform and pioneer of the first More ❯

to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers’ internal IT teams.This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at … closure, to uphold service transparency and efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. To succeed in this role, you should have experience with Active Directory, Office 365 administration, Microsoft Intune, Microsoft Teams, Group Policy, and basic More ❯