2 of 2 Digital Analytics Jobs in Lancashire

site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex behavioural insights into clear, actionable strategies? If so, this could be a fantastic next … step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends, identifying opportunities for service improvement, and shaping how customers engage with products and services. What you … sources to provide a holistic view of customer engagement and interaction. Create and maintain dashboards and reporting suites using tools such as Power BI, Tableau, or similar. Collaborate with digital, CRM, and service design teams to feed insights into service personalisation, campaign targeting, and ongoing customer experience improvements. Work with external service delivery partners to define customer data requirements More ❯

Digital Performance Analyst - Consultant Location: Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London Permanent, Full-Time £45,000-£55,000(My client can not offer sponsorship for this role) Are you driven by data and motivated by impact? This role offers the opportunity to work on meaningful digital projects that improve public and private sector services. As a … Digital Performance Analyst, you’ll work in multidisciplinary teams to turn data into insights and support service improvement through evidence-based decision making. Role Summary As a Digital Performance Analyst (Consultant level), you will: Work within agile product delivery teams to design and implement performance measurement frameworks that support service goals, user needs, and KPIs. Select and apply … feedback and mentoring to promote capability growth. Understand and adapt to the needs of different stages in the product lifecycle, using appropriate performance metrics accordingly. Essential Experience Use of digital analytics platforms (e.g., GoogleAnalytics, Splunk, Datadog). Experience working in a GDS-aligned environment within a government setting. Development of service performance dashboards using tools such as Google More ❯