Head of Account Management & Customer Success
- Hiring Organisation
- Konker Jobs
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £55,000 per annum
continuous improvement. The Role: This is a hands-on leadership role overseeing an eight-person Client Success team spanning Account Management, SEO and Digital Marketing. The team is split across Manchester and Ulverston, so experience managing people across multiple locations is essential.Your biggest responsibility is people. Coaching, developing, motivating … Client Success team- Set clear goals and translate company strategy into actionable plans- Support the team with escalations and complex client issues- Oversee SEO, digital campaign delivery and account performance- Manage a small portfolio of key accounts- Identify upsell and cross sell opportunities where relevant- Monitor KPIs and report ...