Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Beaverbrooks
IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯
IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Speak Digital Limited
networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum, Negotiable, Inc benefits
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella Hybrid September/October start We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract. This role is ideal for a seasoned contractor with a strong … ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also work with the Change, Event & Configuration … Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end change management lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to integrate change control into CI/CD Use and improve automation tools to support efficient change handling Track KPIs, analyse trends, and drive More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Alcidion Corp
to Australian/NZ colleagues in a 'follow the sun' support model Liaise with appropriate L2/L3 team leaders to achieve successful outcomes for customer raised incidents following ITIL problem management principles About Alcidion We're transforming healthcare together Alcidion develops innovative solutions that address the problems challenging healthcare organisations around the world today. We create modern technologies to … have good understanding of the concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs and KPIs within the ITIL framework that drive the results. The ideal candidate will have the following background: Substantial experience as Support Manager/Head of Support for NHS customers in the EPR (or other More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Robert Walters
Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯