6 of 6 Remote/Hybrid ITIL Jobs in Lancashire

grow. Right to work in the UK. DESIRABLE QUALIFICATIONS: Familiarity with IT service management frameworks such as ITIL. Relevant IT certifications, such as ITIL 4 Foundation, CompTIA A+ or Microsoft 365 Fundamentals. Awareness of ISO 27001 (information security) and ISO 9001 (quality management) standards. Understanding of UK GDPR ...

PRINCE2, Agile, or Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology ...

technical stakeholders Willingness to learn new technologies and support a broader application portfolio Desirable Experience supporting treasury, banking or finance applications Knowledge of ITIL processes and service management practices London Markets experience would be a plus Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

ensuring resolution and user satisfaction. Support IT projects and change initiatives to enhance digital capability and resilience. Document processes, procedures, and technical configurations following ITIL practices. Project & Modernisation Work Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption. Participate … Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001). Familiarity with ITIL processes and service management best practice. Desirable Skills & Certifications Professional certifications such as CompTIA Network+/Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional ...

changes where required. Build clear ownership, accountability and calm, effective incident leadership. Service management and service desk Own the service desk and embed proportionate ITIL practices covering incident, problem, change, request and knowledge management. Analyse demand and address recurring causes of tickets. Ensure effective use of Jira Service Management … Does this sound like you? Experience leading IT operations, including service desk, infrastructure and service management teams across multiple sites. Proven ability to embed ITIL processes and develop managers and team leaders. Experience overseeing Azure, AWS and/or Microsoft 365 environments. Strong supplier management skills, including performance improvement ...