2 of 2 Journey Map Jobs in Lancashire

deliver intuitive and effective user experiences. Use insights from user research and analytics to identify pain points and improve service design. Create user journey maps, sitemaps, navigation structures, and annotated wireframes . Support usability testing alongside user researchers. Facilitate workshops with internal teams and client stakeholders. Collaborate with ...

Provide insight into whether marketing focus is aligned with commercial strategy (e.g. Food vs Health and Safety vs software) 3. Customer Journey Map and define key buying and decision-making touchpoints throughout the standard 3-year contract term to understand where and how customers re-engage commercially. ...