2 of 2 Remote/Hybrid SharePoint Jobs in Lancashire

experience in an IT support or helpdesk role Strong knowledge of Windows 10/11 operating systems Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with Active Directory - creating and managing user accounts and groups Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting) Experience troubleshooting ...

customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile devices, and user accounts Supporting Windows operating systems and Active ...