IT Support Analyst
- Hiring Organisation
- Robert Half
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 40,000 Annual
Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester. This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments. An overview of the role … follows below: Providing 1st and 2nd Line Support, covering software, hardware with digital and face-to-face resolution Escalating upwards to 3rd line where necessary Maintaining accurate ticketing records and support cases A strong focus on customer service, driven by quality-oriented support and strong internal ...