3rd Line Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Preston, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP / IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user ...