3rd Line Support Technician
Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Netteam tX Ltd
hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree … or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA / RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would … be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server / Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access / MFA Mobile Device Management Azure Information Protection / DLP Detailed experience with Backup / DRaaS technologies, Azure More ❯
Employment Type: Full-Time
Salary: £37,000 - £44,000 per annum
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