Desktop Support Team Lead
- Hiring Organisation
- Gattaca
- Location
- Lancashire, United Kingdom
- Employment Type
- Contract
focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer or End User Computing professional looking … Enablement Support the adoption of Service Desk tools, ITSM processes and self-service capabilities Champion automation and digital support solutions that improve efficiency and user experience Work closely with Service Desk, ServiceNow and technical teams to identify opportunities for improvement Help implement new support tools, workflows and productivity ...