3 of 3 Remote/Hybrid Service Management Jobs in Leatherhead

restricted operating environments across multiple regions and time zones. Reporting to the Director, Networks and Infrastructure, the successful candidate will be accountable for service availability, performance, capacity, security, resilience, lifecycle management, operational support and continuous improvement across the assigned portfolio. Key Responsibilities Lead, develop and hold accountable … network and remote site connectivity services. Manage the operation and lifecycle of routers, switches, wireless infrastructure, software defined WAN platforms, network controllers and associated management technologies. Oversee data centre network services, including leaf and spine architectures, VXLAN, EVPN, routing, segmentation and high availability. Maintain reliable connectivity between data centres ...

Skills: - Have existing knowledge of the following technologies: - o Azure o Microsoft 365 o Microsoft Defender (for Cloud, O365, Identity & Email) o Intune Device Management o Exchange/SMTP/365 messaging support & administration o Zero trust technologies such as Zscaler, o Windows 11 and Windows server. - Investigate … resolve 3rd line support issues, working closely with suppliers when required. - Maintain and support the IT Infrastructure in line with agreed Service Level Agreements (SLAs). - Support change delivery utilising an ITIL service management framework - Have demonstratable experience in larger scale environments (1000+ users). - Knowledge ...

experience Contribute to automation initiatives using technologies such as PowerShell, Python, Terraform, and APIs Assist with incident response, vulnerability remediation, risk assessments, and continuous service improvement Produce technical documentation, operational reporting, and platform metrics What We're Looking For Strong hands‐on experience with Zscaler Internet Access … certificates, and authentication services A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security Experience working within structured IT service management and change control environments Strong communication skills and the ability to work effectively with both technical and non‐technical stakeholders Desirable Experience ...