1 of 1 Technical Leadership Jobs in Leatherhead

The Network Team Leader is responsible for leading and managing one of the Second Line Engineering Teams within the Service Centre supporting Managed Services customers, while providing technical hands on support. This role could be suitable for an existing Team Lead/Manager or an experienced Senior Network Engineer who has mentored or been the escalation point in the … Cisco world already. This technical hands-on role acts as the hierarchical/functional escalation point for the Second Line Team, ensuring that the team have the technical support, guidance and procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Knowledge & Experience Technical expertise in multi-vendor enterprise networking, with a focus … solutions and technologies (Azure) considered an asset. Desirable knowledge in programming/scripting for network automation and operational efficiency. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. Key Responsibilities Technical Leadership Being the hierarchical and functional escalation point for a Network Second Line team, directly triaging issues where needed. Manage the development More ❯