Service Delivery Manager – End User Computing
- Location
- Leeds, England, United Kingdom
sure IT is easily accessible by improving ease of use. Reviewing ticket information; ticket-based trend analysis, reporting and continual service improvement. Ensuring the operational stability, performance, and resilience of the user-based platforms such as Desktop/Laptop/Tablets and other devices as required. RESPONSIBILITIES … projects in governing, planning/scheduling, and stakeholder management/engagement. ESSENTIAL SKILLS To succeed in this role, you will be capable of operational thinking and must not be afraid to roll up your sleeves, particularly in support issues (major incidents/problems) and supporting projects and improvements initiatives. ...