IT Operations Manager
Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ISR RECRUITMENT LIMITED
IT Operations Manager Leeds (2-3 days remote working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our client is currently looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service … management skills to ensure that teams consistently deliver a high level of service across infrastructure, applications, and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with change management planning and documentation A deep understanding of … and deployment management processes Ability to manage senior level stakeholders and end clients Experience with managing teams of IT professionals Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications, and end-user support Ensure timely resolution of incidents and problems. Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum (plus excellent company benefits)
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