Principal Service Desk Analyst
- Location
- Leeds, England, United Kingdom
potentialissues usinga variety of methods includingmonitoringand service managementtools Identify and communicate opportunities forupstream process changesand/or system configurationchanges Create, use and share PowerShell scripts for device, server, account, and resource configuration and managementtasks Deliver a high standard of customer service for all supportqueries Maintain accurate records of customer ...