8 of 8 Remote Root Cause Analysis Jobs in Leeds

hybrid and flexible working arrangements available. Please consult your recruiter for details. Grade: GG10 - GG11 Referral Bonus: £5,000 Job Description Serve as the point of escalation for intrusion analysis, forensics, and incident response queries. Provide root cause analysis for complex, non-standard findings and anomalies without existing playbooks. Mentor team members and share knowledge proactively. … red team and pentest findings to improve detection rules. Provide forensic support and threat emulation to improve alert triage and accuracy. Identify gaps in SOC processes, data collection, and analysis, demonstrating the need for improvements through scenarios and red teaming. Perform complex threat hunting, automation, and analytic enrichment tasks. Set vision and milestones for emulation and detection capabilities, influencing More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯

in mind and is testable. You'll also: Take responsibility for writing, implementing, and maintaining high-quality and robust API tests, designing and developing frameworks from scratch. Undertake requirement analysis and validation, transforming business requirements into different layers of testing with appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example mapping, writing scenarios, reviews) to act as …/Reqnroll, Cucumber). Knowledge of Mocking Mechanisms with exposure to Wiremock, Interceptor Pattern, or equivalent tools. Experience in building and designing test frameworks. Good experience in defect management, root cause analysis, triage, and reporting. Excellent communication skills for presenting complex technical information clearly. Experience with Git-based source control tools and working in an agile environment. More ❯

a sound understanding of associated systems, processes and procedures Collaborate with key stakeholders in the Compliance, Customer Operations, Collections and Underwriting teams to drive ongoing improvements. Support and oversee root cause analysis on potential systemic or emerging risks, informed by QA review outcomes and risk attestation results. Create reports and MI detailing trends, results and make recommendations More ❯

engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring systems (e.g., SCADA, inverter portals) to identify issues and opportunities for improvement. Lead or support root cause analysis investigations for major incidents or repeated failures. Maintain and develop technical documentation, fault-finding guides, and repair procedures. Liaise with inverter and equipment manufacturers for More ❯

backup technologies. Service Quality and Improvement Monitor service delivery performance metrics and implement improvement initiatives. Develop and implement service level agreements (SLAs) and key performance indicators (KPIs). Conduct root cause analysis for service delivery issues and implement corrective actions. Project Management Manage multiple service delivery projects simultaneously. Develop project plans, allocate resources, and ensure project milestones More ❯