7 of 7 Remote/Hybrid ServiceNow Jobs in Leeds

experience in Service Design & Transition Management Expertise in ITIL Service Design & Service Transition Experience with OAT, ORR, Hypercare, DR/Failover Testing Knowledge of ServiceNow or other ITSM tools Strong understanding of Monitoring, Observability, and Operational Support Excellent stakeholder and supplier management skills Experience validating Functional & Non-Functional Requirements Preferred ...

understanding of Agile ways of working.A people first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps. Technical KnowledgeUnderstanding of Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial Intelligence· Growing awareness ...

essentialTechnical skills:Strong understanding of delivery management approachesExperience with planning, tracking and reporting delivery progressAdvanced skills in MS Project, Excel, Word and PowerPointFamiliarity with ServiceNow or similar tools desirableIf you are a highly motivated Delivery Manager with a passion for driving high-quality outcomes and delivering impactful change, we encourage ...

levels as providing 'face-to-face' support for important stakeholders is of vital importance for this role. Have previous experience of using Servicenow is an advantage. Effectivetriage/workload/time managementandgreat customer serviceskillsare essential for this role. Be comfortable working on time critical issues. Be familiar with a range ...

reach the right stakeholders on the client side.· Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow).· Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development· Developing ...

SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques.Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice.Ensure … responsibilitiesCMDB Design and DeliveryDesign and deliver a scalable CMDB aligned to business and technical requirementsDefine scope, depth and structure of configuration data and relationshipsImplement ServiceNow CMDB using discovery tools and service mappingEstablish phased implementation and continuous improvement roadmapSACM Governance and Process ManagementDefine, implement and maintain SACM policies, standards and proceduresEnsure ...

with network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring.Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows.Familiarity with HPC or scientific network environments, including high … with network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring.Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows.Familiarity with HPC or scientific network environments, including high ...