3 of 3 Remote/Hybrid ServiceNow Jobs in Leeds

Service Transition Strong technical background with the ability to communicate effectively to non‐technical stakeholders Hands‐on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. You’ll join a culture that encourages innovation ...

Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues ...

points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply ...