7 of 7 Remote ServiceNow Jobs in Leeds

all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders More ❯

Job Title: ServiceNow Engineer Location: Leeds (Hybrid - 3 days per week on-site) Salary: £65,000 Role Summary: We are seeking a skilled ServiceNow Engineer to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform … delivers effectively for business needs. Key Responsibilities: Manage and prioritise the backlog, planning work into regular sprints and delivering changes through structured release processes. Test ServiceNow changes in non-production environments before deployment. Work closely with stakeholders to define requirements and advise on optimal use of ServiceNow features. Design solutions that meet requirements while adhering to platform best practices. Identify … opportunities to improve services and implement enhancements proactively. Maintain the platform through routine housekeeping, bug fixes, configuration updates, and plugin management. Execute ServiceNow platform upgrades. Mentor and support other developers on the team. Research and recommend new tools or features to improve platform capabilities. Configure and onboard new modules, supporting knowledge transfer and training where needed. Required Experience & Qualifications: Experience More ❯

and end-user support. Skills and Experience: Strong experience working in an IT Manager/Operations lead role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow, etc.) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level More ❯

ServiceNow Sales Specialist Salary negotiable Hybrid working My client, a global IT services consultancy, is recruiting for a ServiceNow Sales Specialist to drive business development efforts and expand their existing customer base, with the focus on ServiceNow. They are looking for someone who can build quick traction, to achieve quick wins but also someone who can build an ongoing relationship … with clients to sell genuine solutions. The role will involve: Business Development & New Client Acquisition: Identifying and engaging potential clients to drive new business opportunities for ServiceNow solutions, from go to market strategies to end-to-end sales cycles. Account Growth & Cross-Selling: Nurturing existing relationships to introduce ServiceNow to maximize account value. Identifying opportunities to expand ServiceNow adoption via … additional solutions. Consultative Selling & Relationship Management: Acting as a trusted advisor to clients and potential clients, to gather requirements, to understand their business challenges and align ServiceNow solutions to their needs. Long term account management to identify growth opportunities. Collaboration & Internal Coordination: Working closely with marketing, pre-sales, and delivery teams to create proposals and presentations. Partnering with ServiceNow’s More ❯

development and continuous improvement of Configuration Management processes, ensuring data quality, operational efficiency, and alignment with organisational goals. You'll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the Configuration Management Database (CMDB) is accurate, high-performing, and supports broader transformation initiatives. This IT Configuration Manager offers the chance to set … thinking environment. IT Configuration Manager - Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to More ❯

services organisation. This team is driving change through process optimisation, automation, and AI, and we're looking for someone who can help map, analyse, and improve complex operational and ServiceNow workflows. This is a fantastic opportunity to work at the heart of a transformation programme that's reshaping how services are delivered across the organisation. What You'll Be Doing … Six Sigma methodologies and techniques. Experience in facilitating workshops, stakeholder interviews, and requirement gathering. Ability to work in agile environments and contribute to iterative delivery. Desirable Skills Understanding of ServiceNow, particularly how it's used within large-scale service operations. Experience working with third-party suppliers and managing end-to-end service processes (e.g., device refresh, supplier coordination). A More ❯

ITIL Problem Manager Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful ITIL Problem Manager will be investigating and analysing incidents to More ❯